Extraco Banks - Weather Updates

Below you can find updates related to weather-related impacts. We will keep this page updated with the latest information that we have available.

With the recent storms affecting central Texas communities, we want to keep our customers up-to-date with branch closures, important information related to insurance claims, and more. As a family-owned, local bank, we remain committed to supporting central Texans through this time. 

All Extraco Banks locations are open and ready to serve you.

During times of need, we want you to know we're here for you. We've listed out important information about filing insurance claims related to weather. You must contact your insurance policy company directly in order to start your claim process. Read more below about help after a disaster, important information to have when filing a claim, and key contact information for some insurance companies.

Help After a Disaster
  • Notify your insurance provider promptly about any damages
  • Capture images and videos of the damage. Refrain from discarding any items until instructed by your insurance adjuster
  • Perform immediate temporary repairs to mitigate further damage. Eliminate standing water and seal broken windows and openings to prevent rain ingress
  • Maintain a detailed record of repairs and retain all receipts. Avoid initiating permanent repairs until the insurance adjuster has assessed the damage
Filing a Claim
  • Maintain a log of all interactions with your company
  • Prepare to provide thorough details regarding the damage
  • Inquire about the possibility of an advance payment if immediate assistance is required
  • Discuss coverage for living expenses; many policies include provisions for expenses incurred due to temporary displacement from your home. Keep receipts for such expenses
  • For emergency shelter, food, or water, reach out to the Red Cross at 1-800-733-2767
Contact information for Insurance Companies
  • Safeco: 866-472-3326
  • Hartford: 800-624-5578
  • Encompass: 800-262-9262
  • Kemper: 800-327-1500
  • Progressive: 800-876-5581
  • Travelers: 800-252-4633
  • Nationwide: 800-209-3288

 

Additional Resources

Roof Claims  Auto Claims  Disaster Assistance