Every day, scammers trick people into giving away personal information through emails, texts, and phone calls disguised as their bank. With more of us relying on online and mobile banking, these scams are on the rise. In fact, the Federal Trade Commission reported that Americans lost a shocking $10 billion to phishing scams and fraud in 2023—a 13.6% increase over 2022.
At Extraco Banks, we’re committed to keeping your accounts safe. That’s why we’ve teamed up with the American Bankers Association to help you spot phishing attempts—one scam at a time. When you know what to watch out for, scams aren’t nearly as scary.
It all starts with these four words: Banks Never Ask That. If something feels off, it probably is. Here are a few red flags to be aware of:
🚩 Common Phishing Scams to Avoid
- Text Messages: If you receive a message claiming to be from your bank asking you to log in or share personal details, it’s a scam. Banks Never Ask That.
- Emails: Be cautious of emails requesting personal information or containing suspicious links. Even if the sender claims to be from Extraco Banks, it’s better to double-check. Banks Never Ask That.
- Phone Calls: Your bank will never call to ask for your account number or PIN. If you’re unsure about a caller’s identity, hang up and call us directly at a number you trust. Banks Never Ask That.
- Payment Apps: If you get a message about an urgent account hack and are asked to send money to a “new account,” it’s a scam. Banks Never Ask That.
You’ve probably come across scams like these before, but knowing the warning signs is your best defense. Stay safe by checking out more tips, videos, and a phishing scam quiz at BanksNeverAskThat.com. As always, when in doubt contact Extraco directly to talk to our team by phone, mobile app, or in branch!
#BanksNeverAskThat
