ICYMI— The Human Resources Lifecycle of a Business
By: Alex Eichenberg, Liz Barton & DJ Snyder
Workshop #1:
How to Hire the Right Employees
- It is important to hire hard and deselect fast
- Create a job design for the employee
- Ensure job duties are clear, have the employee sign the job design and keep a copy for yourself
- Always check for references and make sure to ask open-ended questions in the interview
The Importance of Onboarding & Orientation for Your Employees
- Make a list of everything you’d like the employee to know on the first day of work (i.e. where to park, dress code, etc.)
- Onboarding is more technical and covers first day items, and orientation focuses more on the company’s mission and set of values
- Onboarding should occur the first day the employee is hired, and orientation can take place a few weeks up to a few months after the employee begins
- Break bread with your employees and get to know the employee as a person and not just as an employee
Workshop #2:
The Art of Coaching Your Employees
- Set expectations with your employees
- Complete a 90-day review after the employee has been hired & use the job design to hold the employee accountable
- Have the employee set a one-on-one meeting with you & drive the meeting agenda
- Utilize an employee handbook and have the employee sign it on an annual basis
Understanding the Right Time To Let Someone Go
- Communication is key; employees leave managers, not companies
- Refer to your employee handbook which should outline policies and procedures
- Identify behaviors that are an “absolute” for you (i.e. you must call on the phone if you are going to be sick, an email is not sufficient)
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About Extraco Banks®
Extraco Banks and its affiliate companies are dedicated to building people, businesses and communities. Since the Great Recession, Extraco has extended over $2.5 billion in loans to 25,000 customers, while financially supporting over 1,275 community organizations working to create economic vibrancy, job growth and overall quality of life to our communities across central Texas. Founded as a cotton warehousing company, Extraco, at $1.4 billion in assets, is the largest and most comprehensive locally owned bank between Dallas and Austin, serving over 120,000 customers’ banking, mortgage, insurance and wealth & trust needs with creative and innovative excellence. Learn more at: https://www.extracobanks.com/.